Domestic Shipping (Canada)
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Rates & Delivery Estimates: Shipping charges and delivery times will be calculated and displayed at checkout based on your location and selected shipping method.
Shipping Methods:
Standard Shipping: 2-7 business days
Expedited Shipping: 1-5 business days
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages: If you received your order damaged, please contact us immediately at info@rooftoptents.ca. Save all packaging materials and damaged goods before filing a claim.
Heavy and Large Items: Due to the size and weight of some of our products, additional time may be required for tracking updates and delivery.